Frequently Asked Questions

Find answers to common questions about our robot lawn mowers. If your question isn’t covered below, feel free to Contact Us., If we add your question to our list, you’ll receive a 5% discount on your next purchase!

All robot mowers need a permanent power source (all except the Ambrogio L60 Elite & Elite S+).  They normally come with a transformer to plug into a 13A mains socket and a low voltage (normally around 20v) to connect the transformer to the base station. We would recommend putting the transformer inside (i.e. in the dry) and then running the low voltage cable to the base station.  Sometimes that’s not possible, so we would put the transformer in a dribox (or similar). Remember to think about where your power will come from when choosing the site for the base station.

There are 3 main considerations when choosing a model:

  1. The area you need to mow – you can use our Measure My Lawn page to measure or have a site survey.
  2. How many areas you need to mow – Areas are connected lawns which the mower can move between.
  3. How much time do you want to be ‘robot free’ – e.g. if you only want your robot to mow overnight, you need to ensure that it will cover the area within the hours of darkness.

Have a look at our guide to choosing the best robot mower.

Installation involves laying a perimeter cable and installing the base station (except for the L60). Both of these are possible to do yourself and we have a number of installation videos to help you. If you have a large garden i.e. requires a long perimeter cable or have multiple areas then it’s worth contacting us to discuss whether you need a professional installation.

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Key Features of Robot Mowers

Robotic mowers have been in use for over 20 years, widely adopted in mainland Europe but less common in the UK. Most brands operate on similar principles, with new features quickly adopted across manufacturers. Many models now allow remote software updates for seamless improvements.

Below is a breakdown of key features, their functions, and why they matter—regardless of whether you choose Ambrogio, Robomow, Husqvarna, or another brand. Understanding these features ensures you get the right mower for your needs.

Lawn Size

Most manufacturers will quote the maximum lawn size that a model can cope with but what does that really mean.  It is usually based on the maximum performance of the batteries, but there are other considerations to consider:

Top-down drone shot of a robotic lawn mower working on a large green lawn with trees.

Self-installation

You can install your robot and base station yourself. 

Remember that you will need somewhere to plug it in and the power supply unit needs to be protected from sun and rain.

If you have a large amount of perimeter wire to lay, it can be a back-breaking job so it may be worth asking about a professional installation.

Security

Although it is possible to have your docking station inside an out-building, it is not practical in the majority of the cases.  Even if you can manage this, your mower will still be outside for a large amount of the time mowing.

Most models have features which will deter anyone who takes a liking to your mower:

Whilst these are deterrents, always check your house insurance to ensure that your mower is covered.  I found that whilst a number of insurance companies didn’t even know what a robot mower was and why you would want to leave it outside, it was fairly easy to get cover.  Have a look at our blog about insurance.

Blurred motion image of a robotic mower, showcasing its front obstacle-avoidance sensors.

Cutting Height

Whilst it is possible to change the cutting height remotely on the 4.0 Elite  and 4.36 Elite, on the rest of the models it is manual.  Having previously used a traditional mower where I changed the height according to where I was mowing and how frequently I mowed, I wondered if that would be a problem?

As the mower cuts the lawn frequently, the grass stays a fairly consistent length so there is no reason to adjust it. The only time that I have changed the cutting height is at the beginning of the season where I had to start mowing with a high cutting height as the grass was long and gradually reduce it.  The perfect solution would be to install the mower before the season starts and start cutting early…life isn’t always perfect.  The other thing I found was that as the robot mower is much lighter than a traditional mower, it is possible to mower earlier in the season when the ground is too soft for a traditional mower.

Cutting Edge Technology

The mower creates a virtual map of your garden using its GPS and divides it up into 2m squares.

When the mower enters a square, it checks if the area has been fully mown recently, if it has, the robot continues to mow through the square, if it  hasn’t, it cuts the square in a spiral and then moves on.

The intelligent cutting improves coverage over the traditional random cutting pattern by about 30%.

The ZCS Connect feature allows you interact with the robot from your smartphone or tablet.  The Ambrogio Remote App allows you to check where your robot is, tell it to mow in a different area, monitor it’s status and receive alerts – from anywhere in the world.

+INFINITYSYSTEM

The new +INFINITYSYSTEM available on the Ambrogio range, allows you to run multiple mowers in the same area. Each mower maintains a map of the area to be mown and shares this with the other mowers on the lawn so that they don’t mow the same area.

This allows you to increase the area that can be mown (up to 20 acres) , decrease the amount of time taken, or both.

The mowers don’t even need to be the same model. So if you increase the size of your garden (maybe add a paddock to your garden), you can just add a new mower.  

Just look for the +InfinitySystem sign on the mowers (all mowers that mow 3500 m² and above).

Warranty

All our mowers come with a minimum of 2 years manufacturer’s warranty. Some mowers (the 4.0 Elite and the 4.36 Elite) come with an additional 4 years. To be covered by the warranty, all you need to do is follow the instructions and have an annual service (usually in the winter). The Robot Mower is an authorised Ambrogio Service agent – have a look at all the services we offer.

Additional things to consider

There are a lot of advantages of having a robot mower but there are a number of things to consider which may not be obvious, I’ve tried to make a list below but if you have any other questions, feel free to contact us:

What happens if I have leaves or twigs/ branches on the lawn

As the robot mower does not pick up grass, it will not come as a surprise that it does not pick up leaves either.  With a fixed mower blade, the mower will shred the leaves which will then blow away in the wind …remember as it cuts little and often, the number of leaves between mowings should be small. For twigs/ branches, then it’s best to pick them up, same as for a normal mower, although I’ve found that as I’ve got more time to look after the garden, it’s not a problem.

How does it cope with rabbit holes etc.

Unfortunately, we have rabbits in our garden so it was one of my concerns.  I’ve found that it will cope with most small holes in the garden, either by navigating it’s way over them or by sensing them as an obstacle and turning around.  Having said that, the best solution is to fill them in…easier said than done.  The other thing that can happen is that an animal may break the perimeter cable.  I was worried about this with rabbits but have only found it an issue with bigger animals e.g. deer (once last season).  There are 2 options, you can either just fix the break after it has happened, it’s not difficult as connectors are available and the break is usually fairly easy to find or install a thicker cable which is more animal proof.

Are all gardens suitable

Although not all gardens are suitable for a robot mower, most should be although it may be worth having a survey if you have any doubts. We may find that you need to employ some if the clever ‘tricks’ that Ambrogio provides to get round complex areas in the most efficient manner. 

I have found that I have changed a few areas over time e.g. adding a raised border around an existing flower bed to improve things but that’s just to make my life easier.

What happens if I change the layout of my garden

If you need to change the perimeter of the garden then, it’s not a problem.  I usually walk the perimeter after installation and take a video so I know exactly where the perimeter cable is.  If I have to change anything, I can go back to the video and work out where the wire is.  Then it’s just a case of digging down to the wire, pulling out the section that needs to be moved and then reconnecting a new section.  If it’s a small section then you can just peg in back to the ground and let nature bury it over time.